Warm line part time 3-10 pm. 24 hours a week - in office (Prescott Valley, Az)

Warm Line Mentor PT (Prescott Valley, AZ) $15.
50 hour with room for advancement - part-time This is a telephone response position located in Prescott Valley.
Work hours from 3:30 PM to 10:00 PM, 24 hours a week.
Position overview statement: This is responsible work in the field of behavioral health to provide confidential peer support and self-help via telephone with persons living with mental illness and/or substance abuse in the State of Arizona.
This position must have a working knowledge of available community resources specializing the problems of living with mental illness and substance abuse.
Success in the role is measured on: • Model recovery by utilization of personal recovery tools in order to be a role model for peers.
• Complete required documentation.
• Meet deadlines in an orderly and timely manner.
Key Duties & Responsibilities: • Communicate with and encourage callers who may need services to contact the appropriite entities.
• Be creative and spontaneous with people to encourage recovery.
• Be able to interact effectively with a variety of individuals and groups from varying educational, ethnic and socio-economic backgrounds.
• The ability to listen with sensitivity to the other's feelings, needs and points of view.
Organize and facilitate consumer programs and services.
• Ability to tactfully express opinions or ideas, projecting a positive image of the Company and available behavioral health services.
• Organize and facilitate consumer programs and services.
• Use independent judgment and problem solving; to make decisions and take action in areas of responsibility.
• Use recovery principles.
• Delegate appropriately, and refer situations beyond your training, ability, and job description to the appropriate authority.
• Develop positive working relationships with consumers, family members, advocacy groups, co-workers, subcontractors Education / Certifications: • HS Diploma, GED Minimum Qualifications / Experience: • Clear a background and be free of major criminal offenses.
• A current and valid Arizona driver’s license with a 60 month acceptable MVR.
• If in recovery, must be stable for over one year.
• Pass a drug test.
• Verified legal status to work in the United States.