Office Assistant - Solid Waste Division

ANNOUNCEMENT OF EMPLOYMENT OPPORTUNITY Office Assistant - Solid Waste Public Works Department Hiring Range: $16.
89 to $ 21.
11 FLSA Status: Non-Exempt (eligible for overtime) Pay Grade: 102 Full Pay Range: $16.
89 to $25.
33 Deadline to Apply: 02/09/2024 Benefits Summary: Major Benefits for Full-Time Regular Employees: Paid time off up to 20 days in first year of employment 10 paid holidays and 1 floating holiday per year Free employee only coverage for medical, dental, vision, short-term disability, and life insurance Free family coverage for select medical and dental plans Pension and long-term disability through Arizona State Retirement System, click here for more details Supplemental benefits such as deferred compensation plans and additional life insurance Position Summary: The City of Prescott Department of Public Works is seeking an experienced, knowledgeable, and collaborative professional for the City's Public Works Office Assistant.
Under general supervision, the ideal candidate will perform secretarial/clerical work to support the mission and goals of the Public Works Department.
The successful candidate will possess a positive team-oriented attitude and will be a high performing multi-tasker.
Essential Duties: The Office Assistant will serve as receptionist; greet/direct visitors as required; answer, screen, and direct telephone calls; gather information and provide general assistance to callers/visitors while providing exceptional customer service Responsible for day-to-day activities including: activities pertaining to customer service requests; providing accurate communication and work order documentation for crew assignments by supervisors; assisting the Solid Waste and Streets Superintendents and Supervisors with the creation and review of daily reports for accuracy Filling in for the Administrative Specialist during lunch breaks and absence; operate the Solid Waste fee booth to cover breaks and lunch periods and/or as needed Entering payroll information; entering equipment and materials into maintenance management software (Lucity) for operations staff Answering a high volume of calls on multi-line phones and dispatching appropriate staff to routine/emergency calls Coordinating with appropriate Supervisors or Superintendent to initiate Lucity work orders for all work tasks assigned Typing correspondence; proofreading edited copies and preparing various final documents including letters, reports, forms, bulletins, work orders, and other materials for distribution and/or records storage Maintain various computerized and paper files; retrieve, record, log and re-file paper documents; retrieve, revise, print and save computer files; prepare copies of documents as requested; inventory and order supplies and equipment; arrange for the repair and servicing of office equipment and open, sort and distribute daily mail Cross-train and perform similar secretarial tasks for other Public Works divisions on an as needed basis Qualifications: Education and Experience: The selected candidate will possess education and/or experience equivalent to three (3) years of dispatching and secretarial/clerical work that includes contact with the public and customer service.
Employee Core Beliefs City of Prescott employees should seek to uphold the City's core beliefs throughout their day-to-day business and with every customer they come in contact with, both internal and external.
Our core beliefs are: Act with Integrity, Work as a Team, Have Personal Commitment and Loyalty, Solve Problems, Take Pride In Excellent Results, High Level of Productivity and Being Nice.
Knowledge, Skills, and Abilities: Knowledge of general office procedures, methods and equipment Knowledge of public relations/customer service principles, practices and techniques Knowledge of basic accounting or business practices and methods Knowledge of a variety of computer software, including word processing and database (Lucity) applications and Microsoft Office Suite products for Windows Knowledge of an understanding of the City's governmental organization, policies and procedures is preferred Skill to provide great customer service; typing, word-processing; preparing and maintaining accurate records, reports, and files; written expression, business correspondence and communication; Skill to handle and prioritize multiple projects Ability to establish and maintain effective working relationships with elected officials, department heads, employees, vendors and the general public Ability to understand and follow oral and written directions Ability to perform with a high attention to detail and be well organized Physical Demands and Working Conditions: Must have ability to perform required duties sufficiently, effectively and safely Must be able to safely operate required office equipment and City vehicles as required Must have sufficient ability to communicate in person clearly, concisely and effectively, over a two-way radio and by telephone Successful candidate will receive a post-offer, pre-employment background screening to include: Drug screening Motor vehicle records check Criminal background screening City of Prescott Contact Information 201 N.
Montezuma St.
, Suite 207 Prescott, AZ 86301 Email: hr@prescott-az.
gov Website: www.
prescott-az.
gov Phone: 928-777-1410 / Fax: 928-777-1213 In accordance with A.
R.
S.
23 - 493, this position has been identified as "Safety Sensitive".
The City of Prescott is an Equal Employment Opportunities/Americans Disabilities Act reasonable accommodation employer.