Patient Services Representative

```Overview: We are seeking a dedicated and friendly Patient Services Representative to join our team.
As a Patient Services Representative, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for our patients.
If you have excellent communication skills, attention to detail, and a passion for helping others, we would love to hear from you.
Duties: - Greet and check-in patients upon arrival, ensuring accurate demographic information is obtained - Schedule appointments and manage the appointment calendar - Answer phone calls and address patient inquiries or direct them to the appropriate department - Verify insurance coverage and obtain necessary authorizations - Collect patient payments and provide receipts - Maintain patient records and update information as needed - Assist with administrative tasks such as filing, scanning, and data entry - Follow HIPAA guidelines to ensure patient confidentiality Requirements: - High school diploma or equivalent - Previous experience as a Patient Services Representative or in a similar role preferred - Proficient in using eClinicalWorks, Eaglesoft, or similar practice management systems - Knowledge of medical terminology and dental receptionist experience is a plus - Familiarity with Epic or other electronic medical record systems is desirable - Excellent interpersonal skills with the ability to communicate effectively with patients and staff - Strong organizational skills and attention to detail - Ability to multitask in a fast-paced environment - Knowledge of HIPAA regulations and commitment to maintaining patient privacy If you are looking for an opportunity to make a difference in patients' lives while working in a supportive and collaborative environment, we encourage you to apply.
Join our team today!``` Job Type: Full-time Pay: $16.
00 - $18.
00 per hour Expected hours: 40 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Healthcare setting: * Clinic * Outpatient Medical specialties: * Primary Care Schedule: * 8 hour shift * Day shift * Monday to Friday Ability to Relocate: * Prescott, AZ 86301: Relocate before starting work (Required) Work Location: In person