Front Desk Supervisor

As the Front Desk Supervisor, you will lead an award-winning front desk staff.
Maintaining our high standards for our guests.
*Front Desk Supervisor Duties and Responsibilities* * Supervise front desk staff and ensure that they provide excellent customer service * Respond to guests' inquiries and requests in a timely and professional manner * Monitor daily operations of the front desk, including check-ins, check-outs, and guest requests * Manage reservations and room availability * Ensure accuracy of billing and payment processes * Monitor and review guest feedback * Resolve customer complaints * Train and coach front desk staff * Monitor staff performance and provide feedback * Maintain a clean and organized front desk area * Ordering of inventory items for the shop * Creating the schedule for the front desk *Front Desk Supervisor Requirements and Qualifications* * High school diploma or equivalent * Previous experience in a customer service role * Excellent interpersonal and communication skills * Proven leadership and organizational skills * Working knowledge of hotel management systems * Able to multitask and prioritize tasks * Flexible schedule with the ability to work nights, weekends, and holidays Job Type: Full-time Pay: $17.
00 - $19.
00 per hour Benefits: * Dental insurance * Employee discount * Health insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Evening shift * Holidays * On call * Weekends as needed Work setting: * In-person Work Location: In person