Job Description
Job Summary: Service Managers are responsible for overseeing the entire service department, ensuring it is profitable and running smoothly.
Their responsibilities include staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records.
About Us: We are a company that believes in hiring from within when possible and enabling our employees to be part of the process.
We encourage all employees to work as a team.
Service Manager Compensation and Benefits:
Competitive Pay
Flexible Working Hours when possible
Health Insurance
PTO & Sick Leave
401(K)
Compensation: $ - $ Base salary plus commission
Service Manager Responsibilities:
Ensure customers receive prompt, courteous, and effective service
Serve as a liaison between technicians and customers
Take ownership of customers’ experience by carrying out additional assignments, enabling the dealership to leave an positive impression with the customer
Manage and hire technicians and service advisors
Interview and make new hires
Distribute work between technicians
Prioritize required services
Ensure customers have a positive dealership experience
Provide concierge support for all owner inquiries, whether via phone or in person, to ensure the customer does not get mishandled
Spend quality time building relationships with the customers
Service Manager Requirements:
Technical automotive knowledge
Demonstrated ability to manage others
Organized and friendly personality
Dealership experience preferred
New Vehicle warranty policy and procedures required
Larry green Chevrolet/ hyundai of Cottonwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace.
We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
PLEASE RESPOND ONLY IF YOU ARE CONSIDERING MOVING TO ARIZONA.
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