Assistant Banquet Manager

ESSENTIAL FUNCTIONS: Inspects the Banquet rooms for assigned functions insuring that all details of set-up conforms to the event order, including room temperature and lighting.
Inspects table place settings for cleanliness, damage and appearance.
Responsible for proper setting of buffet tables and other food service tables used for catered functions.
Supervises the handling, storage and security of all banquet equipment.
Ability to supervise the service staff to ensure guest satisfaction during the entire catered event.
Handles all guest requests as necessary and promptly informs management of issues.
Practices and encourages "Teamwork and "Clean as you Go" policies.
Prepares Captain Report at conclusion of all responsible functions.
Supervises clearing and post function cleaning and storage of function rooms, banquet aisle and storage areas.
Mandatory attendance for monthly departmental meetings The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
Strong knowledge of Banquet Operations and service techniques.
Knowledge of beverage/wine service.
Considerable skill in math.
Ability to read, write and communicate effectively in the English language, to understand internal documents, reports and to interact effectively with guests and employees.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger.
Collect accurate information and resolve conflicts.
Education: High School diploma required.
Some college preferred.
Experience: One to three years experience in a supervisory position and/or restaurant operations.
Licenses or certificates: Ability to obtain any government required licenses or certificates.
Grooming: All employees must maintain a neat, clean and well groomed appearance (specific standards available).
Other: Additional language ability preferred.