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Account Analyst - Billing Specialist

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Posted : Sunday, March 03, 2024 07:32 AM

Job Description About Embry-Riddle Aeronautical University: Embry-Riddle Aeronautical University is an independent, culturally diverse institution providing quality education and research in aviation, aerospace, engineering, and other related fields with residential campuses located in Daytona Beach, Florida and Prescott, Arizona.
The University's Worldwide campus provides educational opportunities online and at approximately 130 locations throughout the United States, Asia, Europe, and Central/South America.
As the largest and most comprehensive aviation and aerospace-focused university in the world, Embry-Riddle is a unique institution.
Over the past 90 years, the University has evolved with industry to break new ground and produce top-level graduates who serve the ever-changing needs of aviation and aerospace and other STEM-related disciplines.
Embry-Riddle offers programs in seven primary fields of study including: Applied Science; Aviation; Business; Computers and Technology; Engineering; Safety, Security, and Intelligence; and Space.
For Academic Year 2022-23, there were over 11,100 undergraduate, graduate, and doctoral students that attended the University's residential campuses and approximately 20,195 students in total enrolled with the University around the world.
The Opportunity: The Account Analyst (Analyst) will liaise with departments such as Financial Aid, Financial Systems Management, University Accounting, Veteran Student Services, Admissions, Academic Advising, Office of the Registrar, Housing & Residence Life, Dining Services, Athletics, Campus Safety & Security, Campus Bookstores, Flight Department, Health Services, SGA, Student Affairs, International Student Services, Human Resources to ensure the highest level of customer service is provided to our students while maintaining compliance in accordance with established accounting practices, U.
S.
Department of Education and other regulatory agencies.
The Analyst is responsible for the analytical auditing, reconciling and collection of student accounts to minimize University losses.
The Analyst must have an in-depth knowledge and understanding of a student's life cycle.
This includes the application and registration process, student refunds, payment deadline policy, awarding guidelines for Financial Aid, payment plans, cancellation policy and procedure.
The incumbent must also be well versed with third-party sponsorships and billing, including but not limited to, VA chapters 30, 31, 33, and 35, military branches and other third-party sponsors.
The Analyst will provide input to applicable departmental University policies and procedures.
The Analyst will be responsible for running and analyzing various reports in Campus Solutions including monthly aging, XCUR, credit balance and other miscellaneous reports.
This person must be detailed orientated with the ability to identify anomalies in student billings, payments, and other student related processes.
The incumbent must be able to take corrective action and administer appropriate solutions independently.
The Analyst will also be responsible for auditing student accounts who have applied for graduation to ensure all financial obligations have been met prior to the release of transcripts and/or diplomas.
The Analyst will be expected to work overtime during high volume times within each term to ensure the University is maintaining the highest level of customer service possible.
The Analyst is responsible for the input of Tuition Assistance (TA) documents from Workflow into the Intended Payment Method (IPM) screen in accordance with the eligibility of the student's enrollment for applicable Academic Term.
The Analyst will apply any applicable third-party contracts to student accounts in accordance with eligibility based off the TA document.
The Analyst requires an in-depth knowledge of the Payment Plan module in TouchNet to include plan options, provide customer service on how to enroll, and identify anomalies within the plan.
The Analyst will be responsible for auditing and charging late fees for delinquent plans.
The Account Analyst will be responsible for auditing and charging fees upon return of payments including but not limited to: Flight deposits, Tution payments, payment plan payments.
It is required that the Analyst must have a thorough understanding and knowledge of state and federal regulations, University Administrative Policy/Procedures (APPM) and the Worldwide Policies and Operations Manual (POM) to ensure compliance within each area.
Proficiencies are desired in Campus Solutions, TouchNet, SharePoint, Oracle Imaging and Workflow, Workday, Educational and Training Administration (ETA) system, Flight Ops, Atrium, and Microsoft suite applications.
Qualifications Associate's degree or completion of program of 18+ months after high school.
Area of concentration: Finance Analytical skills with an in depth knowledge of information systems and technical expertise with Microsoft operating systems, Access, Excel, PowerPoint, Word, Outlook/email, and Internet end-user applications.

• Phone : NA

• Location : 3700 Willow Creek Road, Prescott, AZ

• Post ID: 9070854219


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